Last Updated: September 1, 2026
Welcome to Damella. By accessing or using https://damella.in/, you agree to comply with these Terms & Conditions. Please read them carefully before using our website or placing an order.
Damella is an online store offering handcrafted skincare and personal care products. Our products may include handmade soaps, face care, body care, hair care and lip care products.
You agree to use this website only for lawful purposes. You must not:
We make reasonable efforts to ensure that product names, descriptions, ingredients, images and prices displayed on the website are accurate. Because our products are handcrafted, minor variations in colour, texture, appearance or fragrance may occur.
Customers should read product descriptions, ingredients and usage instructions before using a product. If you have known allergies or sensitivities, review the ingredients carefully and seek professional advice where appropriate. Damella does not guarantee that every product will be suitable for every individual's skin type.
Prices are displayed in Indian Rupees unless otherwise stated and may change without prior notice. We reserve the right to correct pricing, typographical or product information errors.
Placing an order constitutes a request to purchase the selected products. Damella may accept, reject or cancel an order where appropriate, including product unavailability, pricing errors, incorrect customer information or suspected fraudulent activity.
Payments may be processed through third-party payment gateway providers. Damella does not intentionally store complete debit card, credit card or banking credentials on its website. Customers are responsible for providing accurate billing and payment information.
Orders are shipped to the address provided at checkout. Delivery timelines may vary based on location, product availability, courier services, weather, public holidays and other circumstances. Please refer to our Shipping & Delivery Policy for further information.
Cancellation, return and refund requests are governed by our Refund, Cancellation & Return Policy.
Website content, including logos, photographs, graphics, text, product descriptions, designs and other materials, belongs to Damella or its respective content owners and may not be reproduced or commercially used without prior written permission.
The website may use third-party services such as payment gateways, courier partners, hosting providers and analytics services. Their own terms and policies may also apply.
To the extent permitted by applicable law, Damella shall not be liable for indirect, incidental or consequential losses arising from the use of the website or products.
Damella may update these Terms & Conditions from time to time. Changes will be published on this page with an updated effective date.
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
For questions about these Terms & Conditions, please contact Damella using the contact information published on our website.
